Extremely motivated leader and business professional. My goal is to utilize my knowledge of cannabis, interpersonal skills, customer service, and resilience to continue to develop in the cannabis field.
Overview
9
9
years of professional experience
Work History
Assistant Store Manager
Sunnyside
Port Saint Lucie
03.2025 - Current
Assisted the Store Manager with recruiting, interviewing, hiring, and onboarding new staff members
Created effective weekly schedules in accordance with State labor laws, company guidelines, employee availability, and business trends
Supported company and store Outreach efforts to increase new patient count and drive local brand awareness
Developed and coached store employees during performance discussions and touchbases
Assisted with mandatory state inspections/audits and ensured management and store teams were aware of any changing state regulations
Collaborated with various company departments to provide insights on retail operations in order to streamline processes and ensure thorough understanding
Resolved and escalated any employee relation issues, variances, and quality/product concerns
Lead Wellness Advisor, Dispensary Supervisor
Sunnyside
Port Saint Lucie
02.2023 - 03.2025
Completed daily store opening and closing procedures (cash deposits, business reports, business outreach events, business and Department of Health audits, etc)
Ensured location was compliant with all state regulations and company guidelines.
Coached new hires throughout each role in store and refreshed training handbooks with updated company SOPs, state legislature, and policies.
Verified incoming and outgoing product transfers, deliveries, and in-store daily inventory.
Maintained patient confidentiality per HIPAA requirements.
Boosted store sales and KPIs by recommending a variety of products to patients based on personal experience, desired effects, method of consumption, and other patient preferences.
Wellness Advisor
Sunnyside Dispensary
Ocala
08.2021 - 02.2023
Consulted with patients to determine optimal cannabis selections for individual needs.
Enhanced cannabis knowledge through ongoing research and training.
Delivered exceptional customer service, addressing inquiries and concerns promptly.
Server
Millers Ale House
Ocala
09.2019 - 05.2022
Interacted with guests, prioritizing excellent customer service and experience.
Maintained high standards for food, safety, cleanliness, and communication.
Shift Manager
Subway
Ocala
08.2016 - 01.2017
Utilized down time to provide employee breaks, cleaning duties, and perform clerical work to guarantee a smooth transition into peak business times
Routinely ensured compliance with state labor laws
Performed accurate daily, weekly, and monthly inventory counts for quality product purchase orders, food waste calculations, and menu removal of products