Amber Lawson
Piedmont Ears Nose and Throat
Pilot Mountain,NC
17
years of professional experience
Compassionate Medical Assistant with extensive experience in patient care and clinical documentation. Delivered high-quality support through effective vital sign monitoring, phlebotomy, and electronic health record management. Focused on enhancing patient experiences and optimizing appointment coordination.
Work History
Certified Medical Assistant
1 Year- Prepared patients for ENT examinations, recording vital signs and updating medical histories.
- Assisted providers with in-office procedures and instrument setup.
- Documented clinical information accurately in electronic health records.
- Scheduled appointments and coordinated patient flow for efficient daily operations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Certified Nursing Assistant
5 Years 9 Months- Assisted residents with bathing, grooming, dressing, and mobility support.
- Monitored vital signs and reported changes promptly to nursing staff.
- Positioned patients safely to prevent discomfort and reduce pressure injuries.
- Documented care activities accurately in patient records and shift reports.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Certified Nursing Assistant
6 Months- Assisted with meal service in dining area, feeding assistance, and hydration monitoring.
- Collaborated with nurses to maintain consistent daily care routines.
- Guided new nursing assistants on proper hygiene and transfer procedures.
- Supported meal service, feeding assistance, and hydration monitoring.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
Certified Nursing Assistant
5 Years 7 Months- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Assistant Store Manager
1 Year 10 Months- Supervised daily store operations, ensuring cashier coverage, stocking, and customer service standards.
- Trained new associates on register procedures, merchandising, and loss prevention expectations.
- Monitored cash handling, deposits, and safe reconciliation to support accurate front-end operations.
- Executed planogram resets, price changes, and seasonal merchandise presentations.
Certified Nursing Assistant
6 Years 3 Months- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
Education
Certified Medical Assistant - Certified Medical Assistant
Phlebotomy
High School Diploma
Skills
Patient care
Direct patient care
Specimen processing
Clinical documentation
Electronic health records
Patient scheduling
HIPAA compliance
Medical terminology
Specimen processing
Sample collection
Injection procedures
Sample collection
Patient communication
Customer service
Timeline
Certified Medical Assistant
Piedmont Ears Nose and Throat
11.2025 - CurrentRead More
Certified Nursing Assistant
Hugh Chatham Memorial Hospital
10.2024 - 04.2025Read More
Certified Nursing Assistant
Senior Quality Care
02.2020 - 11.2025Read More
Assistant Store Manager
Family Dollar
08.2018 - 06.2020Read More
Certified Nursing Assistant
PruittHealth
02.2016 - 09.2021Read More
Certified Nursing Assistant
Life Changes Homehealth
09.2009 - 12.2015Read More
Surry Community College
Phlebotomy
Read More
Surry Community College
Certified Medical Assistant from Certified Medical Assistant
Read More
East Surry High School
High School Diploma
Read More