Amber Maloney

• Processed prescription orders accurately, enhancing customer satisfaction and safety.
• Managed medication inventory to ensure availability and compliance with regulations.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Set up and modified patient profiles to include current medications and insurance details.

Branch Manager I performed office and administrative duties This role included screening calls, creating and maintaining databases, assisting customers in person and over the phone I aided in disbursing funds from cash accounts to pay bills or invoices, kept records of collections and disbursements, and ensured accounts were balanced. 01/2014 to 11/2021 CSR / Branch Manager EZ Cash Implemented and executed reviews of computer systems for compliance with state and federal regulations. Maintained professional demeanor by staying calm when addressing unhappy or angry customers. EDUCATION Directed training and retraining of employees to boost performance and enhance business results. Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.