Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amber Mathes

Memphis,TN

Summary

Dynamic and results-driven professional with extensive experience in customer service at Chick-fil-A. Proven track record of building customer loyalty and exceeding sales targets through effective communication and relationship management. Skilled in cash handling and team collaboration, consistently delivering exceptional service that fosters repeat business.

Overview

2025
2025
years of professional experience

Work History

Cashier

Chick-fil-A
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Salesperson

Commercial Appeal
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Provided exceptional customer service, resulting in numerous positive reviews and referrals.
  • Implemented effective sales strategies to maximize revenue generation.
  • Exceeded monthly targets by diligently following up on leads and closing deals promptly.

Cashier

Dodges Chicken Store
10.2022 - 11.2024

Prepared and cooked meals.

  • Welcomed customers and helped determine their needs.
  • Addressed customer inquiries and needs swiftly.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier

McDonald's Restaurant
07.2014 - 03.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.

Order Picker

Nike Warehouse
02.2010 - 05.2014
  • Collaborated with team members to ensure timely completion of orders during peak demand periods.
  • Excellent communication skills, both verbal and written.
  • Reduced order processing time with the use of RF scanning equipment and inventory management software.
  • Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
  • Optimized order fulfillment processes by regularly communicating with supervisors on any process improvements or issues encountered during daily tasks.

Education

Graduate Certificate -

John Overton
Nashville, TN
05.2010

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Money handling
  • Reliability and punctuality
  • Cash register operation
  • Written and verbal communication
  • Order taking
  • Professionalism and courtesy

Timeline

Cashier

Dodges Chicken Store
10.2022 - 11.2024

Cashier

McDonald's Restaurant
07.2014 - 03.2021

Order Picker

Nike Warehouse
02.2010 - 05.2014

Cashier

Chick-fil-A

Salesperson

Commercial Appeal

Graduate Certificate -

John Overton
Amber Mathes