Amber Matheson
Auburn,AL
Summary
Operations professional dedicated to optimizing organizational processes and achieving strategic goals. Extensive experience in streamlining operations and implementing best practices. Known for fostering collaborative team environments and adapting to dynamic business needs. Expertise in strategic planning and resource management.
Overview
11
11
years of professional experience
Work History
Director of Business Development
Enhabit Home Health & Hospice
09.2024 - Current
- Provided leadership by setting clear expectations for team members; provided guidance and coaching when needed
- Managed day-to-day operations of the business development department including budgeting and forecasting revenue goals
- Established relationships with key stakeholders in the industry to create new partnerships and alliances
- Maintained up-to-date knowledge of industry trends and best practices; utilized this information to inform decisions related to product and service offerings or competitive positioning
- Developed customized solutions tailored specifically to individual client needs, leading to an increase in repeat business engagements.
Clinical Director
Home Care Delivered
09.2021 - 09.2024
- Spearhead clinical operations within a DME company, ensuring adherence to industry standards and regulations while optimizing patient care delivery
- Provide visionary leadership to a dynamic team of clinical professionals, fostering a culture of excellence, accountability, and continuous improvement
- Develop and implement innovative quality assurance protocols, driving efficiency, accuracy, and patient satisfaction
- Forge strategic partnerships with healthcare providers, clinicians, and suppliers to expand service offerings and enhance patient outcomes
- Strategically manage budgets and resources to achieve operational excellence while maintaining fiscal responsibility
Licensed Practical Nurse
Homestead Hospice
01.2019 - 09.2021
- Directed daily clinic operations, fostering a culture of excellence and accountability among clinical staff to ensure the highest standards of patient care
- Implemented stringent protocols to ensure compliance with HIPAA regulations, safeguarding patient confidentiality and privacy
- Utilized strong leadership skills to optimize staffing levels, streamline workflows, and adapt to changing patient volumes
- Provided comprehensive education on Urologic care to both patients and staff, empowering them with the knowledge and resources needed for optimal outcomes
Clinical Manager
Emory Healthcare
01.2014 - 01.2021
- Led clinical operations with a focus on delivering high-quality patient care and optimizing operational efficiency
- Managed information requests and disclosures in compliance with HIPAA regulations, ensuring patient confidentiality and data integrity
- Fostered a collaborative work environment, facilitating interdisciplinary communication and teamwork to achieve organizational goals
Skills
- Team leadership
- Operations management
- Problem-solving
- Employee relations and conflict resolution
- Management
- Employee motivation
- Maintaining compliance
- Delegation
Timeline
Director of Business Development
Enhabit Home Health & Hospice
09.2024 - Current
Clinical Director
Home Care Delivered
09.2021 - 09.2024
Licensed Practical Nurse
Homestead Hospice
01.2019 - 09.2021
Clinical Manager
Emory Healthcare
01.2014 - 01.2021
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