Amber Mosley
Belle Glade,FL
Summary
Dedicated cashier with a proven track record in customer service, cash handling, and team collaboration. Committed to enhancing customer experiences and ensuring safety protocols.
Overview
10
10
years of professional experience
Work History
Cashier
Walgreens
Belle Glade, FL
04.2023 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and product recommendations to enhance shopping experience.
- Maintained accurate cash drawer, ensuring balanced transactions at end of shifts.
- Collaborated with team members to optimize store layout and inventory management.
- Resolved customer complaints promptly, maintaining high satisfaction levels.
- Greeted customers entering store and responded promptly to customer needs.
School Crossing Guard
Palm Beach County Sheriff's Office
West Palm Beach, FL
08.2023 - 02.2025
- Monitored pedestrian and vehicle traffic to ensure safe crossings for students.
- Communicated effectively with children and parents regarding safety protocols.
- Collaborated with local law enforcement to enhance community safety measures.
- Maintained a visible presence to deter unsafe driving behaviors near schools.
- Identified potential hazards in crossing areas and reported them for resolution.
- Demonstrated strong problem-solving skills by addressing unexpected situations or conflicts arising during daily duties effectively.
Election Poll Worker
Supervisor Of Election
West Palm Beach, FL
09.2020 - 12.2023
- Assisted in voter registration and verification processes to ensure compliance with election laws.
- Managed polling station operations, facilitating smooth voting experiences for all constituents.
- Trained new poll workers on procedures and protocols, enhancing team efficiency and performance.
- Implemented strategies to address voter inquiries and concerns, improving overall satisfaction rates.
- Monitored ballot security measures to ensure integrity throughout the voting process.
- Collaborated effectively with fellow poll workers to guarantee a seamless voting process for all participants.
Security Officer
Allied Universal Security Services
West Palm Beach, FL
12.2022 - 04.2023
- Monitored premises to ensure safety and security for personnel and property
- Conducted regular patrols to identify potential hazards and prevent incidents
- Responded promptly to alarms and emergencies while maintaining calm under pressure
- Prepared detailed reports on observations, incidents, and daily activities for management review
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Security Officer
American Secuity
Orlando, FL
05.2022 - 11.2022
- Collaborated with law enforcement to address security concerns and enhance safety measures
- Trained new officers on protocols, procedures, and emergency response strategies
- Implemented security policies to improve operational efficiency and compliance standards
- Evaluated security systems for upgrades, recommending enhancements based on observed vulnerabilities
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Cashier
Walgreens
Belle Glade, FL
04.2021 - 08.2022
- Process customer transactions efficiently using point-of-sale (POS) systems.
- Maintain accurate cash drawers and balance end-of-shift reports.
- Provide exceptional customer service, resolving inquiries and complaints effectively.
- Train new employees on cash handling procedures and store policies.
- Welcomed customers and helped determine their needs.
- Conduct regular audits of cash registers to maintain compliance with financial protocols.
- Monitor inventory levels, restocking shelves as needed to ensure product availability.
Cashier
Cato's Fashion
Clewiston, FL
07.2016 - 12.2019
- Collaborate with team members to enhance store operations and improve workflow efficiency.
- Implement promotional displays to boost sales of seasonal products and special offers.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Associate of Science - Business Administration
Palm Beach State College
Lake Worth, FL12-2020
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Team collaboration
- Customer service excellence
- Money handling
- Cash register operation
- Written and verbal communication
- Payment processing
- Product restocking
- POS systems
Timeline
School Crossing Guard
Palm Beach County Sheriff's Office
08.2023 - 02.2025
Cashier
Walgreens
04.2023 - Current
Security Officer
Allied Universal Security Services
12.2022 - 04.2023
Security Officer
American Secuity
05.2022 - 11.2022
Cashier
Walgreens
04.2021 - 08.2022
Election Poll Worker
Supervisor Of Election
09.2020 - 12.2023
Cashier
Cato's Fashion
07.2016 - 12.2019
Associate of Science - Business Administration
Palm Beach State College