Amber Nolan
DETROIT,MI
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
8
8
years of professional experience
Work History
Assistant Manager
KFC
03.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Server
Peterboro
11.2020 - 07.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Bartender/Server
Crispelli's
07.2017 - 11.2020
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Server/Banquet Server
O'Maras
03.2015 - 06.2017
- Carried out professional service, retaining polite and friendly approach at all times.
- Arranged linens and table settings according to seating plan and event theme.
- Maintained flexible work schedule to meet event needs.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
High School Diploma -
Utica High School
Utica, MI06.2008
Skills
- Dining Customer Service
- Time Management
- Pos Operation
- Complex Problem-Solving
- Adaptable and Flexible
- Natural Leadership
- Ordering Procedures
- Multi-Tasking
- Attention to Detail
- Teamwork
Timeline
Assistant Manager
KFC
03.2022 - Current
Server
Peterboro
11.2020 - 07.2022
Bartender/Server
Crispelli's
07.2017 - 11.2020
Server/Banquet Server
O'Maras
03.2015 - 06.2017
High School Diploma -
Utica High School