Amber Obrien
Indpls,Indiana
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
3
3
years of professional experience
Work History
Shift Lead
Buffalo Wild Wings
Lebanon, IN
02.2023 - Current
- Improved team efficiency by implementing new scheduling and task management strategies.
- Enhanced customer satisfaction through effective conflict resolution and prompt service.
- Trained new employees on company policies, procedures, and best practices for optimal performance.
- Streamlined inventory management processes to reduce waste and increase profitability.
Shift Leader
Hardee's Restaurant
Lebanon, IN
01.2021 - 02.2023
- Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
- Conducted regular evaluations of employee performance, providing constructive feedback for continuous improvement.
- Boosted overall sales with effective upselling techniques and exceptional product knowledge.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Education
High School Diploma -
The Excel Center
Indianapolis, IN05.2016
Skills
- Operations Monitoring
- Performance Improvement
- Staff Motivation
- Work Delegation
- Loss Prevention
- Team Motivation
Timeline
Shift Lead
Buffalo Wild Wings
02.2023 - Current
Shift Leader
Hardee's Restaurant
01.2021 - 02.2023
High School Diploma -
The Excel Center