Amber Osburn
Gerrardstown,WV
Summary
Dedicated and adaptable professional with a proactive attitude. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
18
18
years of professional experience
Work History
Administrative Assistant
Valley Health-Winchester Medical Center
Winchester, VA
12.2021 - Current
- Facilitated communication between different departments within the organization.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Developed and maintained filing systems for confidential documents and records.
- Greeted patients and visitors entering the unit.
- Registered patients and prepare charts for admitted patients.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Managed office supplies inventory and placed orders when necessary.
- Handled confidential documents in an organized fashion according to established protocol.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
Testing Coordinator
Accurate Background Check
Winchester, VA
03.2020 - 12.2021
- Prepared detailed reports summarizing test results for management review.
- Recruited and trained testing team members.
- Called and spoke with clinics concerning testing facilities and times
- Performed work tasks while using multiple computer systems
- Maintained confidentiality between clients and their testing sites
Certified Nursing Assistant
Valley Health-Winchester Medical Center
Winchester, VA
03.2012 - 06.2019
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Participated in educational programs related to nursing assistant skills development.
- Assisted with admission procedures such as gathering personal data from the patient's chart.
- Reported changes in patient condition to registered nurse or physician.
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Answered call lights promptly and responded to patient needs accordingly.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Cashier
Martin's Grocery
Stephens City
06.2006 - 03.2012
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Performed other duties as assigned by management.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Answered customer inquiries regarding store policies and procedures.
- Greeted customers and answered any questions they had about the store's products and services.
Education
High School Diploma -
Sherando High School
Stephens City, VA06-2009
Some College (No Degree) - Certified Nursing Assistant
Lord Fairfax Community College
Middletown, VASkills
- Filing
- Appointment Scheduling
- Data Entry
- Scheduling
- Prioritizing patients
- Computer Proficiency
- Professional and polished presentation
- Patient Scheduling
- Microsoft Outlook
- Multi-Line Telephone Systems
- Professional and mature
- Health insurance processing
- Typing proficiency
- Verbal Communication
Timeline
Administrative Assistant
Valley Health-Winchester Medical Center
12.2021 - Current
Testing Coordinator
Accurate Background Check
03.2020 - 12.2021
Certified Nursing Assistant
Valley Health-Winchester Medical Center
03.2012 - 06.2019
Cashier
Martin's Grocery
06.2006 - 03.2012
High School Diploma -
Sherando High School
Some College (No Degree) - Certified Nursing Assistant
Lord Fairfax Community College