Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amber Salyards

Springfield,MO

Summary

Dynamic and results-driven professional with extensive experience in inbound sales at Gold Mountain Communications, excelling in customer relationship building and problem-solving. Proven ability to exceed sales goals while maintaining high customer satisfaction. Strong communicator and reliable team player, adept at adapting to fast-paced environments and fostering collaboration.

Experienced with customer engagement, communication, and problem-solving. Utilizes persuasive communication to connect with clients and understand their needs. Knowledge of sales strategies and techniques that drive customer satisfaction and retention.

Qualified Sales Representative with strong background in inbound sales. Proven ability to effectively engage customers, address their needs, and enhance client satisfaction. Demonstrated ability to leverage communication and problem-solving skills to close sales and maintain client relationships.

Overview

9
9
years of professional experience

Work History

Inbound Sales Representative

Gold Mountain Communications
02.2025 - 03.2025

Sell Vacation Packages to Hilton Brand Properties

  • Provided exceptional customer service throughout the entire sales process, ensuring high levels of customer satisfaction
  • Built rapport with customers through active listening and understanding their unique needs
  • Participated in regular training sessions to enhance product knowledge and improve selling techniques
  • Responded promptly to inquiries from potential customers via phone calls or emails
  • Attended weekly sales meetings to discuss progress, share best practices, and receive feedback
  • Identified customer pain points and proposed tailored solutions that addressed their specific challenges
  • Provided ongoing support to customers post-sale, ensuring their satisfaction and addressing any concerns or issues
  • Collaborated with sales team to develop and implement effective sales strategies

Assembler

Truck Hero
12.2022 - 03.2024

Building Truck Bed Covers

  • Increased production efficiency by assembling components quickly and accurately.
  • Enhanced workplace safety by maintaining a clean and organized work area at all times.
  • Maintained high-quality standards with thorough inspections of assembled parts.
  • Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
  • Completed durable assemblies and subassemblies with hand and power tools.
  • Consistently met or exceeded daily production quotas while maintaining exceptional quality standards in all completed assemblies.

Stay At Home

Homemaker
04.2019 - 12.2022

Stayed at Home to care for my children.

Assembly Line Worker

Emerson Climate Technologies
11.2017 - 05.2019

Built Air Compressors for Bigger Industrial Air Compressor Units

  • Met daily production quotas by working effectively within a fast-paced assembly line environment.
  • Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
  • Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
  • Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.

Team Member

Whataburger
01.2017 - 10.2017

Mostly Worked in the Drive Thru to accommodate customers

  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Cashier

Valero Gas Station
02.2016 - 12.2016
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Huntsville High School
Huntsville Tx
05-2014

Skills

  • Inbound sales
  • High-volume call centers
  • Goal oriented
  • Customer relationship building
  • Data entry skills
  • Relationship building
  • Teamwork
  • Positive attitude
  • Teamwork and collaboration
  • Quick thinking
  • Problem-solving
  • Reliability
  • Excellent communication
  • Adaptability and flexibility

Timeline

Inbound Sales Representative

Gold Mountain Communications
02.2025 - 03.2025

Assembler

Truck Hero
12.2022 - 03.2024

Stay At Home

Homemaker
04.2019 - 12.2022

Assembly Line Worker

Emerson Climate Technologies
11.2017 - 05.2019

Team Member

Whataburger
01.2017 - 10.2017

Cashier

Valero Gas Station
02.2016 - 12.2016

High School Diploma -

Huntsville High School
Amber Salyards