Amber Savoy
Cocoa,FL
Summary
Dynamic leader with extensive experience as General Manager at Dunkin' Donuts , Tropical Smoothie &P okefin, specializing in staff management and financial performance analysis. Proven ability to drive significant business growth and consistently exceed sales targets through strategic planning and effective communication. Expertise in inventory control, combined with a commitment to fostering a positive work culture while ensuring compliance with health and safety regulations. Recognized for adaptability, strong decision-making skills, and a proven track record of optimizing processes and enhancing team collaboration in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
General Manager
Pokefin
Viera, FL
07.2025 - Current
- Oversaw scheduling of inventory and supply chain logistics to optimize operational efficiency.
- Managed financial resources and inventory systems to enhance profitability.
- Implemented cost-reduction strategies, achieving a monthly savings of $3,000.
- Implemented cost-reduction strategies to decrease goods expenses by 12%.
- Developed and maintained supplier relationships to optimize pricing negotiations and guarantee consistent product supply.
- Directed initiatives to enhance brand visibility and maintain a positive online reputation.
- Spearheaded identification of new business opportunities and strategic partnerships.
- Maintained compliance with food safety regulations to guarantee safe food handling and successful health inspections.
General Manager
Dunkin' Donuts
Cocoa, Florida
03.2024 - 07.2025
- Oversaw daily operations by leading staff management initiatives and enhancing customer service experiences. Implemented weekly inventory assessments to optimize stock control. Analyzed financial performance to drive operational efficiency.
- Fostered a positive work environment by designing and implementing team-building activities that enhanced collaboration among employees.
- Implemented staff training and oversight to enhance operational delivery performance.
- Established and enforced inventory control procedures to ensure quality and freshness.
- Monitored and enforced adherence to health and safety regulations consistently.
- Organized and led team discussions focused on performance analysis and strategies for service improvement.
- Implemented communication strategies and support mechanisms to build and maintain a positive work culture.
- Designed and implemented comprehensive plans aimed at driving business expansion and maximizing profit margins.
- Surpassed sales targets consistently through strategic implementation of targeted promotions and upselling techniques.
General Manager
Tropical Smoothie Café
Rockledge, FL
12.2022 - 03.2024
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Fostered a positive work culture through effective communication and support.
- Ensured compliance with health and safety regulations consistently.
- Developed schedules to optimize staff coverage during peak hours.
- Trained employees in duties, policies and procedures.
Manager
McDonald's
Merritt Island, Florida
01.2021 - 09.2022
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Trained and mentored crew members on operational procedures and customer service standards.
- Addressed customer complaints effectively, promoting a positive dining experience.
- Conducted regular quality checks on food preparation and presentation standards.
- Coached, mentored and trained team members in order to improve their job performance.
Education
Associate of Arts - Early Childhood Education
Eastern Florida State College
Cocoa, FL05-2019
High School Diploma -
Space Coast High Scool
Port St. John, Fl05-2019
Skills
- Staff management and leadership
- Financial performance analysis
- Inventory control and loss prevention
- Effective communication skills
- Conflict resolution strategies
- Employee scheduling and motivation
- Budgeting and cost control
- Trend analysis and reporting
- Training and coaching development
- Leadership and team building
- Problem resolution
- Team player
Certification
SERV Safe Certified
Timeline
General Manager
Pokefin
07.2025 - Current
General Manager
Dunkin' Donuts
03.2024 - 07.2025
General Manager
Tropical Smoothie Café
12.2022 - 03.2024
Manager
McDonald's
01.2021 - 09.2022
High School Diploma -
Space Coast High Scool
Associate of Arts - Early Childhood Education
Eastern Florida State College