Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. 10+ years in customer satisfaction roles between food preparation and retail.
Overview
4
4
years of professional experience
Work History
Sales Associate
7-11 / Roost Chicken
Salisbury, MD
04.2024 - Current
Built relationships with customers to encourage repeat business.
Train new employees to proper food safety regulations.
Perform inventory counts and food cycles in a timely manner.
Work in a fast paced environment.
Merchandising and Inventory Manager
Staples, The Office Supply Superstore
Salisbury, MD
01.2022 - 09.2024
Created and updated regular inventory reports and records.
Maintained sufficient inventory levels to meet customer demands at all times.
Analyzed inventory data to identify and address stock discrepancies.
Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Assistant Manager
Auntie Anne’s / Cinnabon
Salisbury, MD
09.2020 - 01.2022
Completed store opening and closing procedures and balanced tills.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Helped store management meet standards of service and quality in daily operations.
Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
Prepared ingredients according to precise specifications, resulting in consistent meal quality across all menu items.