Amber Shaw
Canyon City,Oregon
Summary
Talented Manager with over 12 years of experience at PJT Inc with a track record of enhancing customer satisfaction and streamlining operations. Excelled in team leadership and complex problem-solving, boosting efficiency and customer satisfaction. Skilled in working under pressure and adept with computer systems, consistently achieving goals through innovative solutions and a commitment to continuous improvement. Dedicated professional with an excellent history of meeting company goals by utilizing consistent and organized practices.
Overview
18
18
years of professional experience
Work History
Manager
PJT Inc
05.2012 - Current
- Interviewed, hired, managed, coached and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and customers alike.
- Enhanced customer satisfaction by resolving disputes promptly ensuring high quality service.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Mastered Point of Service computer system for order taking and account creation and management.
Stay a Home Mother
Self
02.2006 - 05.2012
- Self-motivated, with a strong sense of personal responsibility.
- Work effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Use critical thinking to break down problems, evaluate solutions and make decisions quickly and responsibly.
Education
High School Diploma -
Union High School
Union, OR05.2003
Skills
- Team Leadership
- Time Management
- Complex Problem-Solving
- Staff Training and Development
- Policy Implementation
- Managing Operations and Efficiency
- Product Management
- Customer Service
- Computer Skills
- Customer Relationship Management
My hobbies
I love to garden and spend time outdoors walking trails and spending time with my family and pets. I love listening to music, reading books and doing puzzles.
Timeline
Manager
PJT Inc
05.2012 - Current
Stay a Home Mother
Self
02.2006 - 05.2012
High School Diploma -
Union High School
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