Hi, I’m
Amber Slavens
Ashland,KY
Summary
Worked as a Teller previously, was working on my 5th year but resigned to become a SRNA.
As a Teller I was also in controll of the coin vault and was beginning to learn to open single checking accounts.
I am easy to get along with, and have 5 children so I am very good with commotion and hustle situations.
Overview
19
years of professional experience
Work History
Inflatables Unlimited / Bounce into Fun InflatableChesepeake , OH
Secretary
12.2015 - Current
Job overview
- Reviewed invoices for accuracy before submitting them for payment processing.
- Created and updated spreadsheets to track and report data.
- Put in birthday parties in a system and made sure the right inflatables were available or not.
- Answer phone calls and delt with customers questions to see they got exactly what they needed.
Conroys DealsChesepeake , OH
Manager
04.2014 - Current
Job overview
- Directed recruitment, hiring, and training of new staff members.
- Conducted performance evaluations, providing feedback and coaching for team development.
- Ensured compliance with industry regulations and company policies.
- Conducted performance reviews for team members.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Unloaded truckloads of merchandice, and stalked shelves to price for the week.
- Handled all live sale merchandise and payments to make sure customers got everything they ordered.
Woodland Oaks Health Care, KY
Srna
09.2010 - 09.2014
Job overview
- Took care of Elderly residents in a rest home setting.
- Feed, bath and cloth people who could not do so theirself.
- Know specific detail about patient history and likes/dislikes.
Community Trust BankAshland , KY
Teller
08.2006 - 06.2010
Job overview
- Resolved customer complaints quickly and efficiently in order to maintain positive relationships with clients.
- Received mortgage and other loan payments, verifying payment dates and amounts due.
- Built and maintained client relationships through quality, personalized interactions.
- Provided exceptional customer service while accurately processing routine transactions.
- Identified transaction errors when debits and credits did not balance.
- Balanced cash drawers on a daily basis.
Education
Fairview High SchoolAshland , KY
High School Diploma
05-2006
Skills
- Phone reception
- Office correspondence
- Appointment scheduling
- Office supply inventory
- Confidentiality
- HIPAA guideline compliance
- Payroll processing
- Organization
- Customer service
- Filing experience
Timeline
Secretary
Inflatables Unlimited / Bounce into Fun Inflatable
12.2015 - Current
Manager
Conroys Deals
04.2014 - Current
Srna
Woodland Oaks Health Care
09.2010 - 09.2014
Teller
Community Trust Bank
08.2006 - 06.2010
Fairview High School
High School Diploma
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