Summary
Overview
Work History
Education
Skills
Timeline
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Amber Ward

Slaton,USA

Summary

Hardworking and fast learning and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards.

Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.

Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.

Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to details. Sales expert promotes products and works to boost store profits.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

17
17
years of professional experience

Work History

Cashier

Chicken Express
Lubbock, Texas
09.2008 - Current
  • Collected payments and provided accurate change.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Processed customer payments quickly and returned exact change and receipts.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Counted and balanced cashier drawers.
  • Ensured compliance with all safety regulations within the store environment.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Stocked shelves with merchandise when needed.
  • Answered phone calls to assist customers with questions and orders.
  • Followed company security procedures for handling large sums of money.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Answered customers' questions and provided information on store procedures or policies.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.

Education

Associate of Arts - IT Network Security

Virginia College
Lubbock, Texas
07-2017

Skills

  • Cash handling
  • Point of sale operation
  • Customer service
  • Employee training
  • Transaction processing
  • Problem solving
  • Organizational skills
  • Effective communication
  • Relationship building
  • Problem-solving
  • Flexible and adaptable
  • Multitasking
  • Research
  • Written communication
  • Dependable and responsible
  • Networking
  • Computer skills
  • Critical thinking
  • Troubleshooting
  • Team building

Timeline

Cashier

Chicken Express
09.2008 - Current

Associate of Arts - IT Network Security

Virginia College
Amber Ward