Amber Ware
Montoursville,PA
Summary
Dedicated Store Manager with extensive experience in driving revenue growth, team efficiency, and customer loyalty. Proven track record in recruiting, training, and motivating high-performing teams to achieve targeted goals. Well-versed in all aspects of retail operations, including banking, merchandising, and human resources management. Sales expert with exceptional communication and relationship-building skills, committed to maintaining efficient operations and exceeding expectations.
Overview
26
26
years of professional experience
Work History
Store Manager
Weis Markets
11.2010 - Current
- Responsible for a team of over 130 in a fast-paced growing company, ensuring high levels of employee motivation and performance.
- Maintained a profitable P&L statement and achieved budget targets, demonstrating strong financial oversight.
- Oversaw all aspects of human resources including time cards, scheduling, hiring, training, coaching, and terminations.
- Managed inventory tracking and conducted physical inventory counts to minimize loss and maximize efficiency.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- HIPAA certified for assisting with Pharmacy operations, ensuring compliance and safety.
- ASM All Star Award 2017, 2018
- Operational Excellence Award 2019, 2022
Store Manager
F.Y.E
03.2001 - 01.2006
- Processed daily paperwork, balanced register drawers, and prepared deposits to ensure accurate financial management.
- Delivered excellent customer service while adhering to standard practices to maximize sales and minimize shrinkage.
- Managed inventory tracking and physical inventory counts to minimize loss effectively.
- Balanced sales, reconciled cash, and made bank deposits as part of opening and closing duties.
- Resolved customer issues by investigating concerns, answering questions, and building rapport to enhance customer relationships.
Second Assistant Manager
F.Y.E.
03.2000 - 03.2001
- Promoted to Store Manager within a year by effectively managing a staff of over 6 employees and prioritizing customer service.
- Processed weekly payroll and time cards, ensuring accurate employee compensation.
- Managed weekly inventory, contributing to the store's operational success.
- Accountable for opening and closing the store, ensuring all procedures were followed correctly.
- Maintained the lowest shrink rate in the district through effective employee training and inventory management.
Education
Bachelor of Arts - Psychology
Southern New Hampshire University
Manchester, NH12-2025
Lock Haven University
01-2001
Millersville University of Pennsylvania
Millersville, PA01-2000
High School Diploma -
Muncy High School
Muncy, PA06-1999
Skills
Timeline
Store Manager
Weis Markets
11.2010 - Current
Store Manager
F.Y.E
03.2001 - 01.2006
Second Assistant Manager
F.Y.E.
03.2000 - 03.2001
Lock Haven University
Millersville University of Pennsylvania
High School Diploma -
Muncy High School
Bachelor of Arts - Psychology
Southern New Hampshire University