Amber Wilcox

Dairy Queen

1408 N Main St Fuquay Varina, NC 27526

01.2007 - 08.2015

Operated a cash register for cash, check and credit card transactions.
Stocked and replenished merchandise according to store merchandising layouts.
Priced merchandise, stocked shelves and took inventory of supplies.
Cleaned and organized the store, including the checkout desk and displays.
Alerted customers to upcoming sales events and promotions.
Handled all customer relations issues in a gracious manner and in accordance with company policies.
Welcomed customers into the store and helped them locate items.
Used time efficiently when not serving customers by cleaning.
Verified that all customers received receipts for their purchases.
Followed merchandising guidelines to present visually appealing displays.
Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
Determined customer needs by asking relevant questions and listening actively to the responses.
Maintained established merchandising standards, including window, sales floor and promotional displays.

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