Proven customer service expert from Northern Tool and Equipment, adept in cash handling and fostering customer loyalty. Skilled in merchandise restocking and ensuring operational efficiency. Willing to learn the steps to be able to accomplish new tasks given.
Overview
10
10
years of professional experience
Work History
Cashier
Northern Tool and Equipment
North Charleston, SC
07.2021 - Current
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Handled online orders to check their status as well as made sure that they were ready and brought to the customer
Assisted customers with returns, refunds and resolving transaction issues.
Cashier
GPM Investments
Hanahan, SC
01.2015 - 07.2021
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Built relationships with customers to encourage repeat business.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Stocked, tagged and displayed merchandise as required.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Ensured compliance with company policies and procedures while processing transactions efficiently.