Amber Zanutto
Boerne
Summary
Professional with 25 years of experience in medical practice management and patient care across various specialties including Urgent Care, Dermatology, and Pediatrics. Proven track record in enhancing operational efficiency and patient satisfaction through effective leadership and innovative solutions. Committed to fostering a compassionate and dependable healthcare environment while continuously seeking opportunities for professional growth.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Nurse Case Manager
WellMed
San Antonio
01.2024 - Current
- Coordinated daily huddles across four hospitals to align care strategies and track discharges.
- Scheduled post-hospital transition visits and ordered necessary medications for patients.
- Obtained insurance information and tracked new congestive heart failure patients efficiently. a
- Obtained insurance information and tracked new congestive heart failure patients efficiently.
Level 3 Post Anesthesia Care Unit/ Pain Management, Nurse
Patel Pain Management, PLLC
San Antonio
04.2022 - 01.2024
- Educated patients on medical conditions, treatment plans, and self-care techniques.
- Monitored patient vitals and neurological status post-operatively to ensure recovery.
- Started and maintained peripheral IV access for medication administration.
- Administered intramuscular injections and antianxiety medications as prescribed.
- Organized and monitored ketamine infusions for pain management.
- Triage patients, obtained comprehensive histories, and managed care lines.
- Electronically submitted prescriptions, referrals, and retrieved diagnostic results.
- Ensured documentation accuracy and compliance with established guidelines.
MM Personal Fitness and Wellness Coach, CPT
Self-employeed
Oceanside
01.2013 - 01.2021
- Maintained comprehensive database of client information, including medical history and dietary intake.
- Provided individualized coaching sessions to facilitate achievement of health objectives.
- Counseled clients on emotional well-being, focusing on self-care and resilience building.
- Advised clients on effective integration of new habits into daily routines.
- Utilized video conferencing software for virtual coaching to enhance accessibility.
- Coached clients through goal-setting processes while delivering ongoing motivational support.
Practice and Nurse Manager for Pediatrics and Adult Medicine
North County Health Services
Carlsbad
01.2013 - 12.2016
- Orchestrated clinical operations across two departments, managing patient care and back-office procedures.
- Streamlined medication inventory and supply management to ensure readiness for community outreach initiatives.
- Launched Diabetes Patient Plan and coordinated various community events, including Fresh Food Drive and toy drive.
- Triage patients with acute medical conditions, administering necessary treatments and managing medication refills.
- Maintained employee attendance records, overseeing sick leave and vacation requests.
- Conducted annual staff reviews while addressing disciplinary issues in line with organizational policies.
- Facilitated information collection for quality improvement measures mandated by California regulations.
- Participated in strategic planning initiatives to enhance operational efficiency.
Practice and Nurse Manager/ Coordinator
Feel Beautiful Plastic Surgery and Pacific Surgery Center
Del Mar
01.2011 - 12.2013
- Managed cash-only practice, ensuring accurate financial administration and payment processing.
- Coordinated staffing and inventory management for supplies, implants, and controlled medications.
- Exceeded the monthly sales goal of $75,000 (per provider) through effective revenue growth strategies.
- Steered regulatory compliance in workplace safety, DME compliance, and staff credentialing.
- Promoted clinical services through marketing events, enhancing surgical sales and treatments.
- Launched Liquid Face Lift and Beauty Bundle Packages, improving service offerings.
- Provided pre and post-operative care while maintaining patient education and phone triage.
- Assisted in surgeries by monitoring vitals and enforcing OSHA compliance standards.
Medical Assistant Supervisor III
Del Mar Medical Group
01.2008 - 12.2010
- Streamlined clinical operations through effective delegation of tasks to medical assistants.
- Reviewed daily schedules to enhance clinic workflow before start time.
- Liaised to enforce company policies and procedures among staff and patients.
- Trained new medical assistants, improving team capabilities and performance.
- Resolved staff conflicts and addressed patient concerns to foster a harmonious environment.
- Organized medications and consent forms to ensure compliance and accessibility.
- Obtained authorizations, refilled prescriptions, and performed diagnostic tests including EKGs.
- Administered medications, conducted glucose testing, and educated patients on treatment plans.
EMT-Basic/Medical Assistant
Sierra Mountain Urgent Care Center
Auburn
01.2004 - 12.2006
- Triage urgent and emergent conditions, including strokes, heart attacks, and seizures.
- Assist with laceration closures, initiate IVs, and perform venipunctures.
- Conduct urine tests, spirometry assessments, and administer breathing treatments.
- Reconstitute medications and maintain inventory of in-house pharmacy supplies.
- Gather critical information for patient transport to neighboring hospitals.
- Apply splints and casts as needed to stabilize injuries.
- Monitor vital signs during emergency interventions to ensure patient safety.
- Collaborate with medical team to enhance treatment efficiency.
Practice Manager Pediatrics and Adult Medicine
Sacramento Family Medical Center
Sacramento
01.2001 - 12.2004
- Managed daily operations across front office, back office, laboratory, and Ultrasound Department.
- Ensured adequate staffing for clinical requirements, delegating tasks to appropriate personnel.
- Conducted staff meetings and collaborated on treatment needs during morning huddles.
- Oversaw audits in compliance with OSHA regulations for laboratory standards.
- Executed hiring, termination, and performance evaluations within ninety-day and annual cycles.
- Enforced company policies while counseling staff to resolve conflicts effectively.
Education
Bachelor's - Business Management
PENDING Business Management University of Phoenix
Phoenix, AZ (remote)12-2027
Associates - Social and Behavioral Sciences
MiraCosta College
Oceanside, CA01.2019
Licensed Vocational Nurse - Nursing
Kaplan Career College
Vista, CA06.2011
Associate's degree - Medical Assistant and Emergency Medical Technician
Concorde San Bernardino
San Bernardino, CA01.1996
Skills
- Customer service and support
- Conflict resolution
- Cash handling and budgeting
- Hospitality management
- Quality assurance
- Communication skills
- Nursing care
- Marketing strategies
- Vital signs assessment
- Pediatric care
- Payroll management
- Strategic planning and leadership
- Event coordination and execution
- Problem solving and analysis
- Sales techniques
Certification
- Licensed Psychiatric Technician, 08/01/23 to 08/01/26
- LVN
- Certified Personal Trainer
- CPR Certification
- Certified Medical Assistant
- AED Certification
- IV Certification
- ACLS Certification
Affiliations
- Weight Training
- Swimming
- Gardening
- Baking
- Home Staging
Timeline
Nurse Case Manager
WellMed
01.2024 - Current
Level 3 Post Anesthesia Care Unit/ Pain Management, Nurse
Patel Pain Management, PLLC
04.2022 - 01.2024
MM Personal Fitness and Wellness Coach, CPT
Self-employeed
01.2013 - 01.2021
Practice and Nurse Manager for Pediatrics and Adult Medicine
North County Health Services
01.2013 - 12.2016
Practice and Nurse Manager/ Coordinator
Feel Beautiful Plastic Surgery and Pacific Surgery Center
01.2011 - 12.2013
Medical Assistant Supervisor III
Del Mar Medical Group
01.2008 - 12.2010
EMT-Basic/Medical Assistant
Sierra Mountain Urgent Care Center
01.2004 - 12.2006
Practice Manager Pediatrics and Adult Medicine
Sacramento Family Medical Center
01.2001 - 12.2004
Bachelor's - Business Management
PENDING Business Management University of Phoenix
Associates - Social and Behavioral Sciences
MiraCosta College
Licensed Vocational Nurse - Nursing
Kaplan Career College
Associate's degree - Medical Assistant and Emergency Medical Technician
Concorde San Bernardino
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