Amber Hart
Richfield,NC
Summary
Analytical and detail-focused individual with experience in reviewing documentation, communicating with patients, and managing electronic records in a fast-paced environment. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills.
Overview
7
7
years of professional experience
Work History
Patient Care Coordinator
Oral Surgeons of Charlotte
Charlotte, NC
12.2021 - Current
- Coordinated patient scheduling and follow-up appointments to enhance operational efficiency.
- Managed patient records using electronic health record systems for streamlined access and accuracy.
- Collaborated with dental professionals to ensure seamless communication and optimal patient outcomes.
- Assisted in ownership changes and implementing new standards.
- Maintained comprehensive records of patient interactions using Excel to ensure timely follow-up on unscheduled treatments.
- Maintained a detailed spreadsheet of patient transactions, specifying payment methods, amounts, and transaction classifications.
- Reviewed and processed payments in patient charts, verifying correct assignment to relevant procedure codes.
- Compiled and submitted end-of-day reports to maintain accurate records for physician review.
Server
Olive Garden Restaurant
Monroe, NC
08.2019 - 11.2022
- Trained new servers on restaurant procedures, menu items, and customer service standards.
- Managed multiple tables efficiently, prioritizing tasks to enhance guest satisfaction during peak hours.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor's of Liberal Studies - Organizational Communication And Mangement
Wingate University
Wingate, NC12-2023
Associate of Arts -
South Piedmont Community College
Polkton, NC05-2020
Associate of Science -
South Piedmont Community College
Polkton05-2020
High School Diploma -
Anson County Early College
Polkton05-2020
Skills
- Critical thinking skills
- Organizational skills
- Customer service
- Attention to detail
- Multitasking
Timeline
Patient Care Coordinator
Oral Surgeons of Charlotte
12.2021 - Current
Server
Olive Garden Restaurant
08.2019 - 11.2022
Bachelor's of Liberal Studies - Organizational Communication And Mangement
Wingate University
Associate of Arts -
South Piedmont Community College
Associate of Science -
South Piedmont Community College
High School Diploma -
Anson County Early College