Amberlyn Schultz
Cedar Rapids,IA
Summary
Versatile Assistant General Manager with seven years of experience overseeing daily retail operations. Decisive planner and analytical problem solver with skill in managing teams to meet stringent objectives. Personable and collaborative demeanor demonstrated through polished communication and willingness to apply team feedback to resolve challenges.
Overview
7
7
years of professional experience
Work History
Assistant General Manager
Old Navy
07.2022 - Current
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Victoria's Secret Manager
Victoria's Secret & PINK
04.2017 - 07.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Education
Bachelor of Science - Business Management
University of Phoenix
Tempe, AZ05.2024
Associate of Arts - Business Administration
University of Phoenix
Tempe, AZ12.2021
Skills
- Business Development
- Employee Scheduling
- Human Resources
- Hiring and Onboarding
- Payroll Administration and Timekeeping
- Recruitment
- Revenue Forecasting
- Business Growth Initiatives
Timeline
Assistant General Manager
Old Navy
07.2022 - Current
Victoria's Secret Manager
Victoria's Secret & PINK
04.2017 - 07.2022
Bachelor of Science - Business Management
University of Phoenix
Associate of Arts - Business Administration
University of Phoenix