Amber Lynn Hart
Summary
As a healthcare professional in acute hospital operations, I have developed strong interpersonal skills and ability to effectively communicate with patients and clinical team.
Overview
9
9
years of professional experience
Work History
Consumer Access
AdventHealth
Orlando
05.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Guest Services
AdventHealth
09.2024 - 05.2025
- Assisted patients during check-in process and ensured comfortability during Emergency Department wait time.
- Ensured compliance with HIPAA and EMTALA
- Greeted all patients' demographics and ensuring wristband accuracy.
Accounts Payable Specialist
University of Central Florida
06.2023 - 09.2024
- Handled payment processing for meal swipes, dining dollar cards, electronic funds transfers and credit card payments.
- Reviewed and processed over 300 invoices and credits per month from vendor statement.
- Prepared audit reports outlining key findings, recommendations and action plans.
Lead Patient Access Coordinator
Orlando Health
01.2017 - 09.2024
- Verified patient insurance information and obtained necessary pre-authorizations and referrals.
- Collaborated with clinical and administrative staff to ensure seamless patient flow and exceptional service delivery.
- Managed patient scheduling and appointment coordination to optimize clinic operation
Skills
- Payment Processing
- Reconciliation
- Adaptability
- EPIC
- Cloud-Gate
- Birchstreet
- Scan 2 Pay
- Prima
- Oracle
- Organization and time management
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Customer service
Languages
Spanish
Native or Bilingual
Timeline
Consumer Access
AdventHealth
05.2025 - Current
Guest Services
AdventHealth
09.2024 - 05.2025
Accounts Payable Specialist
University of Central Florida
06.2023 - 09.2024
Lead Patient Access Coordinator
Orlando Health
01.2017 - 09.2024