Regina Lowe

• Front desk check in patients for surgery, radiology, and outpatient labs.
• Transcribe orders
• Schedule appointments
• Verify insurance
• Take payments
• Answer phones
• Transport patients to outpatient surgery, radiology, and the lab.
• Call doctor office to get referral for outpatient radiology that is not in patients chart.
• Get HIPPA and consent forms signed.
• Scan in driver licenses and insurance cards
• Work ED registration when needed.

• Worked in the following offices in registration

Orthopedics

Urology

Pain Center

Oncology

• Built strong relationships with clients through exceptional communication and personalized service.
• Organized trips for corporate travel including air, cars and hotels.
• Worked closely with clients to understand unique needs and meet specific travel desires.
• Maintained accurate records of bookings, payments, and client information for smooth operations and future reference.
• Managed complex itineraries for multi-city trips, domestic and international.
• Assisted clients in navigating visa requirements, passports, and other travel documentation, minimizing potential issues during their trips.
• Collected, handled and documented payments for travel services.
• Streamlined booking processes for increased efficiency and reduced client wait times.
• Supervised 20+ employees.
• Excellent customer service