Amber N. Sweat
Franklin,GA
Summary
Professional candidate with 5+ years of administrative experience and a collaborative approach to assess, plan, manage, and advocate for customer's options and services. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Office Assistant
ACW Gate Services, LLC.
03.2022 - 06.2023
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Scheduled and coordinated travel arrangements for office staff members.
- Input data into spreadsheets and databases.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Lead Key Holder/ Assistant Manager
Dollar General
01.2021 - 11.2021
- Opened and closed store depending upon shift. Maintained pleasant and helpful demeanor with customers. Checked in and worked with various vendor deliveries.. Conducted closing duties which included printing end of day reports and filing the nightly deposits
- Worked well with other associates to maintain a clean and safe work environment
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Quality Assurance Auditor
Printed Specialties
08.2020 - 10.2021
- Inspected products for defects such as discoloration issues, image distortions, and any malfunctions with items. Worked with all departments of the company; including Pre Press Art Department, Die Cutting Operators, Maintenance Department, Line Feeders, and Finishing Departments to ensure the quality of the products were 100% satisfactory for the customer.
- Kept a log of each department area which included product job number, time of audit, and notated any issues found.
- Compared quantity, quality and labeling of customer orders to check accuracy and completeness.
- Completed timely quality reports highlighting deficiencies and recommending corrective actions.
Receptionist
Jernigan Tile
02.2014 - 12.2016
- Greeted customers with a professional and polite disposition
- Answered incoming calls and set appointments for design services
- Made calls regarding client payments and invoice reminders
- Provided superior customer service daily
- Assisted with design consultations.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
Machine Operator
Express Personnel Services
01.2014 - 07.2014
- Safely ran and operated heavy equipment machinery and maintained a clean and safe work environment
- Conducted quality control of products after production and worked with other departments to maintain consistency
- Loaded and unloaded the machinery and made minor adjustments to the controls.
Administrative Assistant / Secretary
Vector Marketing
04.2011 - 11.2012
- Answered phones, provided information, took messages, transferred calls, and created and edited documents
- Prepared items for approval, documented information, updated paperwork, and maintained documents
- Operated office equipment and computers and provided excellent customer service to staff and visitors.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
Assembly Worker / Machine Operator
Gerresheimer, Inc
09.2010 - 02.2011
- Ran and troubleshot production line machinery and performed minor repairs as needed
- Made equipment adjustments as necessary to produce product within specifications
- Operated within
- Standard Operating
- Procedures (SOP) and Job Safety Analysis (JSA).
- Set up and ran machinery to produce exceptional products for industrial needs.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
Administrative Assistant / Secretary
Jimmy Weeks Heating and Air
05.2009 - 08.2010
- Ensured the day-to-day administrative needs of the establishment were fulfilled
- Operated office equipment and computers, managed databases, answered phones, and routed calls
- Provided customer service, scheduled and confirmed appointments, and managed filing systems.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Education
Associate of Science Degree - Healthcare Management
Ultimate Medical Academy
Associate of Science - Criminal Justice
West Georgia Technical College
La Grange, GA08.2023
High School Diploma -
Newnan High School
Newnan, GA05.2009
Skills
- Data Recording
- Organizing and Categorizing
- Prioritizing Work
- Filing
- Strong Interpersonal Skills
- Advanced MS Office Suite Knowledge
- Dedicated Team Player
- Documentation
- Customer Relationship Management
- WPM: 85
Timeline
Office Assistant
ACW Gate Services, LLC.
03.2022 - 06.2023
Lead Key Holder/ Assistant Manager
Dollar General
01.2021 - 11.2021
Quality Assurance Auditor
Printed Specialties
08.2020 - 10.2021
Receptionist
Jernigan Tile
02.2014 - 12.2016
Machine Operator
Express Personnel Services
01.2014 - 07.2014
Administrative Assistant / Secretary
Vector Marketing
04.2011 - 11.2012
Assembly Worker / Machine Operator
Gerresheimer, Inc
09.2010 - 02.2011
Administrative Assistant / Secretary
Jimmy Weeks Heating and Air
05.2009 - 08.2010
Associate of Science Degree - Healthcare Management
Ultimate Medical Academy
Associate of Science - Criminal Justice
West Georgia Technical College
High School Diploma -
Newnan High School