Ameka Swain
Haslet
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Cashier
Walmart
10.2024 - 08.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and product location to enhance shopping experience.
- Maintained accurate cash drawer balance throughout shifts to ensure financial integrity.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Promoted ongoing sales and promotions to customers, boosting overall sales performance.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Packer Operator
LSI Staffing
02.2024 - 08.2025
- Operated packing machinery efficiently to ensure timely product preparation and shipment.
- Monitored quality control standards, identifying defects for immediate corrective action.
- Collaborated with team members to streamline packing processes, enhancing overall efficiency.
- Trained new staff on equipment operation and safety protocols to maintain workplace standards.
- Assisted in inventory management by tracking packed products and reporting discrepancies accurately.
- Assisted in training new staff members on proper packing techniques and machinery usage, ensuring consistent results across the team.
Customer Service Cashier
Krystal
04.2016 - 09.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Resolved customer complaints promptly to enhance satisfaction.
- Monitored inventory levels and communicated restocking needs effectively.
- Collaborated with team members to optimize store operations daily.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Met customer service goals and exceeded customer expectations.
Outreach Specialist
Wider Circle
10.2021 - 01.2023
- Improved overall client satisfaction with timely follow-ups, diligent communication, and attentive problem-solving skills.
- Consistently met and exceeded quotas and supported new member enrollment.
- Coordinated events and workshops, fostering connections between participants and local resources.
- Maintained enthusiasm and productivity while making daily outbound calls to members.
- Entered and updated members information with accurate notations.
Inventory Specialist
Nike Distribution Center
12.2011 - 09.2015
- Managed inventory control processes to ensure stock accuracy and availability.
- Conducted regular audits to identify discrepancies and improve inventory management practices.
- Developed and maintained effective relationships with suppliers for timely order fulfillment.
- Trained new staff on inventory systems, procedures, and compliance standards.
- Performed data entry and completed proper paperwork.
- Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
Education
High School Diploma -
Manassas High School
Memphis, TN05-2011
Skills
- Customer service
- Patience and empathy
- Time management skills
- Microsoft Word, Power Point, Excel
- Data entry software
- First Aid
- Outbound/Inbound Calls
- Inventory
- Problem solving
- Dispatch coordination
- Scanning - Labeling
- Rf Scanner
Certification
Driver License
Customer Service
Serv Safe
Alcohol License
First - Aid
Languages
English
Full Professional
Timeline
Cashier
Walmart
10.2024 - 08.2025
Packer Operator
LSI Staffing
02.2024 - 08.2025
Outreach Specialist
Wider Circle
10.2021 - 01.2023
Customer Service Cashier
Krystal
04.2016 - 09.2023
Inventory Specialist
Nike Distribution Center
12.2011 - 09.2015
High School Diploma -
Manassas High School