Amel Huskic
Ankeny,IA
Summary
Dynamic Customer Service Associate with proven expertise in problem resolution and customer support, exercised at Walgreens. Excelled in complaint handling, achieving high satisfaction rates, with many times having positive reviews set about me on our website. Demonstrated proficiency in inventory control with both perishable and non-perishable items. Skilled in both team collaboration and product knowledge, consistently ensuring positive customer experiences and operational efficiency. Eager to get work done, and pushes towards accomplishment.
Overview
3
3
years of professional experience
Work History
Customer Service Associate
Walgreens
06.2023 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Comfortable dealing with Cash
- Experience with stocking, and making the store look neat
Cashier
City of Ankeny (Ankeny Little League)
03.2022 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Associate of Arts - Business Administration
Des Moines Area Community College
Ankeny, IA05-2025
High School Diploma -
Ankeny High School
Ankeny, IA05-2024
Skills
- Customer service
- Customer support
- Problem resolution
- Team collaboration
- Product knowledge
- Complaint handling
- Stock replenishment
- Refunds and exchanges
- Inventory control
Accomplishments
Academic Excellence (Over 4.0)
Achieved Promotions for work done
Invited to DMACC tutoring for certain subjects
Languages
Bosnian
Native or Bilingual
Timeline
Customer Service Associate
Walgreens
06.2023 - Current
Cashier
City of Ankeny (Ankeny Little League)
03.2022 - 08.2022
Associate of Arts - Business Administration
Des Moines Area Community College
High School Diploma -
Ankeny High School