Amelia Carlisle
Saint George,KS
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
7
7
years of professional experience
Work History
Patient Access Registrar
R1 RCM
06.2025 - Current
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Determined patient financial needs and referred eligible patients to proper county, state, or federal agencies to obtain financial assistance.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
- Explained estimated cost for medical treatments and answered patient questions to promote good understanding of proposed services.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Performed various administrative tasks by filing, copying and faxing documents.
Emergency Room Unit Secretary
Piedmont Athens Regional Medical Center
01.2025 - 03.2025
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Registered and verified patient records before triage with most up-to-date information.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Received and routed laboratory results to correct clinical staff members.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Performed various administrative tasks by filing, copying and faxing documents.
Clinical Care Associate IV/Unit Secretary
Northside Hospital Gwinnett
02.2021 - 12.2024
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Monitored and assisted residents through individual service plans.
- Remained alert to problems or health issues of clients and competently responded.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Provided compassionate and patient-focused care to cultivate well-being.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Maintained patient confidentiality in line with HIPAA regulations.
- Completed physician ordered consults for patients on the units/ER.
Operating Room Assistant
Northeast Georgia Health System
08.2020 - 02.2021
- Participated in OR suite turnaround procedures such as cleaning and case cart management.
- Adhered to universal precautions, applying aseptic techniques to operating room equipment and personnel.
- Maintained equipment and supplies, confirming sufficient inventory levels prior to procedures.
- Assisted in transporting patients, surgical carts and equipment before and during surgical procedures.
- Prepared patients for surgery and transported patients to and from operating room.
- Maintained operating room's inventory of products and replenished stock, when needed.
- Maintained functional knowledge of operational procedures to anticipate needs of surgeons.
Unit Secretary/Assistant
Northeast Georgia Health System
04.2019 - 08.2020
- Managed incoming calls and directed to appropriate department.
- Supported office staff and operational requirements with administrative tasks.
- Transcribed doctors' medication orders, lab test requests, and care plans.
- Provided information for patient admissions and discharges to foster timely processing.
- Enhanced office productivity by handling high volume of callers per day.
- Maintained current and accurate medical records for patients.
- Maintained rapport with physicians, nurse,s and other healthcare personnel.
- Monitored inventory levels and advised management of need for replenishment.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Maintained patient confidentiality in line with HIPAA regulations.
Education
Associate of Arts - History
University of North Georgia
Oakwood,GA08-2019
High School Diploma -
Creekview High School
Canton, GA05-2013
Skills
- Medical terminology proficiency
- Information collection
- Medical terminology
- Appointment scheduling
- Eligibility determination
- Patient registration
- HIPAA compliance
- Strong organization
- EMR
- Insurance verification
- Patient check-in
- Payment processing
- Records maintenance
- Phone and email etiquette
- Verbal and written communication
- Friendly and outgoing
- Customer service
Timeline
Patient Access Registrar
R1 RCM
06.2025 - Current
Emergency Room Unit Secretary
Piedmont Athens Regional Medical Center
01.2025 - 03.2025
Clinical Care Associate IV/Unit Secretary
Northside Hospital Gwinnett
02.2021 - 12.2024
Operating Room Assistant
Northeast Georgia Health System
08.2020 - 02.2021
Unit Secretary/Assistant
Northeast Georgia Health System
04.2019 - 08.2020
Associate of Arts - History
University of North Georgia
High School Diploma -
Creekview High School