Amelia Caruso
Auburn,Maine
Summary
Proven professional with a solid background in customer service and money handling, honed at JCPenny Department Store. Excelled in building customer relationships, ensuring transaction accuracy, and training staff, significantly enhancing team efficiency. Demonstrates exceptional communication and conflict resolution skills, driving positive outcomes and repeat business.
Overview
1
1
year of professional experience
Work History
Cashier
JCPenny Department Store
06.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Assisted customers with returns, refunds and resolving transaction issues.
- Trained new hires
Education
Bachelor of Science - Elementary Education
University of Maine At Farmington
Farmington, ME05.2028
High School Diploma -
Edward Little High School
Auburn, ME06.2024
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Money Handling
- Reliability and punctuality
- Written and verbal communication
- Professionalism and Courtesy
- Conflict Resolution
- Staff Training
- Time management skills
Timeline
Cashier
JCPenny Department Store
06.2023 - Current
Bachelor of Science - Elementary Education
University of Maine At Farmington
High School Diploma -
Edward Little High School
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