Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amelia Gremillion

West Monroe,LA

Summary

Dynamic leader and customer service expert with proven skills in team leadership and customer satisfaction. Excelled in training and developing staff, achieving high levels of customer retention and satisfaction. Demonstrates punctuality, reliability, and a motivational approach, ensuring high-quality service delivery and operational excellence. I was born and raised in a small town located in central Louisiana called Marksville. I recently moved to Monroe to better myself along with following my dream of becoming a Dental Hygienist. I have always had a passion for anything "Dental" related. I am trying to get my foot into the door to help benefit me when it comes down to any dental program that I plan to attend. I would love to join a warm and welcoming team who would help me achieve my dreams and passion and who would also be willing to teach and guide me into the right direction! I am very self driven and catch onto things quickly!

Overview

2
2
years of professional experience

Work History

Cashier Team Lead

Juneau's Cajun Meats
Marksville, LA
01.2024 - 07.2024
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.

Assistant

Roy, Scott, & James
Marksville, LA
08.2023 - 02.2024
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.

Car Wash Attendant

Express Wash
Mansura, LA
06.2022 - 12.2023
  • Greeted customers and assessed needs to recommend suitable car wash services.
  • Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
  • Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
  • Achieved customer satisfaction by providing high-quality professional service.
  • Delivered high-quality car wash services using high-pressure washers, vacuums and detailing tools.
  • Assisted in training new staff members on proper car wash techniques and procedures.

Education

High School Diploma -

Louisiana School For The Agricultural Sciences
Bunkie, LA

Skills

  • Customer Service
  • Team Leadership
  • Positive Attitude
  • Punctual and Reliable
  • Motivational Skills
  • Honest and Dependable
  • Reliable and Responsible

Timeline

Cashier Team Lead

Juneau's Cajun Meats
01.2024 - 07.2024

Assistant

Roy, Scott, & James
08.2023 - 02.2024

Car Wash Attendant

Express Wash
06.2022 - 12.2023

High School Diploma -

Louisiana School For The Agricultural Sciences
Amelia Gremillion