Amelia Heather Word

• Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
• Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
• Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
• Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
• Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
• Communicated product information with confidence and educated consumers about company.
• Engaged, educated, and befriended customers to deliver amazing shopping experience.

Craft informative bourbon tasting and cocktail experiences tailored to customer preferences.

Utilize social media to promote events and highlight specialty offerings.

Manage inventory for bar supplies, ensuring availability of drink recipes.

Perform daily cleaning of bar and guest areas to uphold hygiene standards.

• Participated in ongoing training programs to stay current on industry trends and best practices.
• Balanced exceptional speed with accuracy when mixing drinks, minimizing wait times for patrons.
• Contributed to a positive team atmosphere through effective communication and collaboration.
• Managed cash transactions accurately, maintaining accountability for daily sales reports.
• Handled high-pressure situations professionally, maintaining composure during busy shifts.
• Increased overall efficiency by multitasking during high-volume events.
• Managed bar inventory effectively, preventing shortages or overstocking situations.
• Maintained a clean and organized bar area, ensuring compliance with sanitation standards.
• Ensured guest satisfaction by promptly addressing concerns or special requests.

• Completed corporate/franchise/professional training under BoomBozz management team
• Complete and maintain S.T.A.R. alcohol training
• Proficient knowledge using Aloha point of sales computer system
• Observe all health and safety rules
• Serve, interact, and take care of customers in a timely, friendly manner
• Train employees on safety and tasks necessary to complete the job
• Collaborate with bar lead/manager to ensure all shifts are covered and new bartenders trained properly.
• Proper training: Establish necessary instructions and implementation plan to help others perform the job with excellence and up to BoomBozz standards

• Prepping products for photo lab stylists
• Inventory
• Determining which products needed to be photographed
• Prepare and move products for photo lab swiftly
• Accurately report the movement of products using Amazon Fulfillment Computer Programs

• Navigate several different point of sale systems
• Learn menu options, and wine pairings
• Create clean and pleasant environment for guests