Summary
Overview
Work History
Education
Skills
Timeline
Generic

YOLANDA TATE

Artesia,CA

Summary

Accomplished professional with expertise in inventory management and effective communication, honed at Republic Services. Proven track record in optimizing fleet operations and enhancing customer satisfaction. Adept at vendor relations and claims processing, driving productivity and accuracy. Collaborative team player with a typing speed of 48 WPM, committed to delivering exceptional results.

Overview

11
11
years of professional experience

Work History

Maintenance Shop Clerk

Republic Services
Huntington Beach , CA
04.2023 - Current
  • Ensured cost-effective availability of parts to support fleet operations.
  • Maintained comprehensive fleet records, including inventory levels and maintenance schedules.
  • Input fleet data into computerized management system on a daily basis.
  • Acted as point of contact with vendors for ordering and payment processing.
  • Prepared truck purchase orders for management approval, assigning appropriate general ledger codes.
  • Received, tagged, stocked, and dispensed parts to mechanics per corporate policies.
  • Reviewed purchase orders with accounting to verify accuracy and facilitate invoice payment.
  • Generated productivity reports for management review to inform decision-making.

Customer Service Specialist II

Republic Services
05.2018 - Current
  • Responded promptly and accurately to routine customer service calls for residential and commercial issues.
  • Resolved simple to moderately complex matters, including billing inquiries and service cancellations.
  • Returned internal and external communications swiftly to address customer concerns effectively.
  • Reviewed performance metrics with manager to identify improvement areas.
  • Entered service data into systems for efficient billing and scheduling.
  • Logged customer service interactions accurately for tracking and resolution purposes.
  • Executed additional job-related duties as assigned.

Account Manager Assistant

Combined Benefits
04.2017 - 04.2018
  • Healthcare enrollments, termination, open enrollment assistance, Cobra Enrollments

Pharmacy Benefits Manager

Intergrated Prescription Solutions
12.2014 - 03.2017
  • Assisting pharmacies and claimants with prescription authorization for workers compensation claims.

Education

GED -

Potomac High School
Woodbridge, VA
07.1992

Skills

  • Typing speed of 48 WPM
  • Inventory management
  • Parts ordering
  • Record keeping
  • Customer service and support
  • Vendor relations
  • Data entry and processing
  • Effective communication
  • Report generation
  • High-volume call handling
  • Contract negotiation
  • Claims processing expertise
  • Collaborative and independent work
  • Oracle EAM OFS Prod
  • Oracle
  • Optim-Eyes vehicle health
  • Rise

Timeline

Maintenance Shop Clerk

Republic Services
04.2023 - Current

Customer Service Specialist II

Republic Services
05.2018 - Current

Account Manager Assistant

Combined Benefits
04.2017 - 04.2018

Pharmacy Benefits Manager

Intergrated Prescription Solutions
12.2014 - 03.2017

GED -

Potomac High School

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YOLANDA TATE