Amelia Mahan
De Leon Springs
Summary
Professional with a solid background in customer service and cash handling. Known for exceptional integrity and attention to detail, consistently resolving issues and maintaining high satisfaction levels for repeat business.
Overview
6
6
years of professional experience
Work History
Cashier
Ace Hardware
Deltona, FL
03.2023 - Current
- Processed customer transactions accurately using point-of-sale systems.
- Assisted customers in locating products and provided knowledgeable recommendations.
- Maintained clean and organized sales floor, ensuring optimal product presentation.
- Trained new cashiers on register operations and company policies.
- Managed inventory levels by restocking merchandise as needed.
- Resolved customer inquiries and complaints to enhance satisfaction and loyalty.
- Implemented streamlined processes for handling returns and exchanges effectively.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Crew Leader
Sonics Drive In
Orange City, FL
09.2020 - 01.2023
- Supervised daily operations, ensuring adherence to food safety standards and quality control procedures.
- Trained and mentored new crew members on service protocols and operational efficiency.
- Implemented workflow improvements, enhancing service speed during peak hours.
- Coordinated team schedules, optimizing labor allocation for maximum productivity.
- Resolved customer inquiries and complaints, maintaining high satisfaction levels.
- Conducted regular inventory checks, managing stock levels to minimize waste and shortages.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Pitched in to help with various job tasks, fill in for sick employees and complete projects.
Education
High School Diploma -
Pine Ridge High School
Deltona, FLSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Money handling
- Professionalism and courtesy
- Product restocking
- Issue resolution
- POS system operations
- Cleaning and sanitizing
Timeline
Cashier
Ace Hardware
03.2023 - Current
Crew Leader
Sonics Drive In
09.2020 - 01.2023
High School Diploma -
Pine Ridge High School