Amelia McClelland
Warsaw
Summary
Dedicated hospitality professional with extensive experience in optimizing guest experiences through effective seating arrangements and attentive service. Proven ability to thrive in high-pressure environments while managing multiple tasks efficiently. Strong understanding of server loads, kitchen operations, and customer preferences, contributing to enhanced productivity and satisfaction. Consistently fosters a welcoming atmosphere, balancing business needs with exceptional guest service.
Overview
3
3
years of professional experience
Work History
Hostess
Bob Evans
Warsaw
08.2025 - Current
- Greeted and seated guests in a friendly, efficient manner.
- Maintained cleanliness of the front entrance and waiting area.
- Communicated wait times to guests to ensure satisfaction.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Demonstrated strong interpersonal skills when interacting with customers.
Carhop Server
Sonic
Broken Arrow
08.2022 - 06.2025
- Delivered food and beverages to customers in a timely manner.
- Maintained cleanliness and organization of service area and equipment.
- Communicated customer orders effectively to kitchen staff.
- Assisted customers with menu selections and special requests.
- Operated point-of-sale system for accurate order processing.
- Ensured proper food handling and safety procedures were followed.
Education
Applied Degree of Biblical Studies - Biblical Studies
Rhema Bible Training College
Broken Arrow, OK05-2025
High School Diploma -
Warsaw Community High School
Warsaw, IN05-2021
Skills
- Customer service
- Effective communication
- Conflict resolution
- Team collaboration
- Event planning
- Time management
- Public speaking
- Customer service expertise
- Effective multitasking
- Phone etiquette
Affiliations
- Church Volunteer
- Animal Shelter Volunteer
References
References available upon request.
Timeline
Hostess
Bob Evans
08.2025 - Current
Carhop Server
Sonic
08.2022 - 06.2025
Applied Degree of Biblical Studies - Biblical Studies
Rhema Bible Training College
High School Diploma -
Warsaw Community High School