Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Amelia Nieves

Dubuque

Summary

Resourceful Co-Manager known for high productivity and efficient task completion. Specialized skills include team leadership, operational management, and customer service excellence. Excel in communication, problem-solving, and adaptability which contribute to successful team coordination and project delivery. Committed to driving results through effective collaboration and strategic planning.

Overview

2
2
years of professional experience

Work History

Books-A-Million
Dubuque
08.2023 - Current
  • Assisted with daily store operations and customer service tasks.
  • Supported inventory management by organizing and restocking merchandise.
  • Collaborated with team members to maintain a clean and welcoming environment.
  • Helped train new staff on procedures and customer interaction techniques.
  • Monitored product displays for organization and visual appeal.
  • Engaged with customers to address inquiries and provide assistance.
  • Participated in team meetings to discuss sales strategies and promotions.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Performed weekly audits of cash registers to detect discrepancies in transactions.
  • Implemented cost-saving measures that improved operational efficiency without compromising quality of service or product offerings.
  • Oversaw daily operations, maintenance, and administration of various properties.

Education

Bachelor in Music Education -

Clarke University
Dubuque
05-2029

High School Diploma -

Dubuque Senior High School
Dubuque
05-2025

Skills

  • Staff management
  • Decision-making
  • Disciplinary techniques
  • Verbal and written communication
  • Employee training
  • Customer service
  • Policy and procedure development

References

References available upon request.

Timeline

Books-A-Million
08.2023 - Current

Bachelor in Music Education -

Clarke University

High School Diploma -

Dubuque Senior High School

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