Amelia Powell
SEATTLE
Summary
Energetic and adaptable professional with strong leadership and organizational skills. Understands business operations and financial management, with expertise in strategic planning and team coordination. Committed to driving growth and efficiency while fostering positive workplace culture.
Overview
3
3
years of professional experience
Work History
General Manager
Sfingiday
11.2023 - Current
- Monitored financial performance, set goals to provide financial stability and long-term organizational growth.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented long-range strategies to increase year-over-year business growth and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Assistant Manager
Sfingiday
06.2023 - 11.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
Sales Associate
Sfingiday
05.2022 - 06.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed returns, exchanges and refunds in accordance with store policy.
Patient Care Coordinator and Massage Biller
Flourish Chiropractic Spa
09.2021 - 05.2022
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, efficiently scheduling appointments, and ensuring patient satisfaction with their care experience at the clinic.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.
Education
Bachelor of Arts - Music Education
Seattle Pacific University
Seattle, WA06-2021
Skills
- Problem-solving skills
- Billing
- Data entry proficiency
- Operations management
- Effective leader
- Attention to detail
Timeline
General Manager
Sfingiday
11.2023 - Current
Assistant Manager
Sfingiday
06.2023 - 11.2023
Sales Associate
Sfingiday
05.2022 - 06.2023
Patient Care Coordinator and Massage Biller
Flourish Chiropractic Spa
09.2021 - 05.2022
Bachelor of Arts - Music Education
Seattle Pacific University