Amelia Tim
Mankato,MN
Summary
Adaptable accounting graduate with experience supporting visitors, clients, and campus operations. Strong in professional communication, customer service, and accurate information handling. Ready to contribute reliable support, welcoming service, and careful financial or administrative assistance.
Overview
1
1
year of professional experience
Work History
Front Desk Assistant
Minnesota State University, Mankato
Mankato, Minnesota
08.2025 - Current
- Answered incoming calls and routed questions using front desk phone protocols.
- Provided general information about campus services, locations, and office procedures.
- Assisted with check-in procedures for visitors, students, and campus events.
- Welcomed large volume of guests and improved overall customer service.
- Answered phone inquiries in a professional manner and directed calls to the appropriate staff members.
Direct Support Professional
Sevita
Anoka, Minnesota
07.2025 - 08.2025
- Supported Sevita individuals with personal care and daily living routines.
- Assisted Sevita residents with meal preparation and home cleanup.
- Prompted individuals to follow medication schedules and attend appointments.
- Observed safety during community outings and home activities.
Education
Anoka High School
Anoka, MN06-2025
Bachelor of Science - Accounting
Minnesota State University, Mankato
Mankato, MN11-2026
Skills
- Microsoft Excel
- Financial reporting
- Attention to detail
- Customer service
- Professional communication
- [Language] fluency
- Confidentiality
- Initiative and proactivity
Timeline
Front Desk Assistant
Minnesota State University, Mankato
08.2025 - Current
Direct Support Professional
Sevita
07.2025 - 08.2025
Anoka High School
Bachelor of Science - Accounting
Minnesota State University, Mankato