Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Amena Fahem

Paterson,NJ

Summary

Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.

Overview

3
3
years of professional experience

Work History

Sales Associate

Zena
Paterson, NJ
07.2024 - 03.2025
  • Conducted inventories on a regular basis to track stock levels.
  • Handled customer complaints in a professional manner.
  • Demonstrated product features and benefits for customers' needs.
  • Provided accurate information about products, prices and services.
  • Upsold additional items based on customer interests and needs.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Processed credit card transactions quickly and securely.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Worked with fellow sales team members to achieve group targets.

Booth Manager

Verona Collection
05.2022 - 12.2022
  • Tracked inventory levels before and after each event in order to restock supplies when necessary.
  • Ensured that all booth personnel were properly trained on product knowledge, sales techniques, and customer service protocols.
  • Addressed any customer complaints or concerns regarding products or services in a timely manner.

Education

Bachelor of Arts - Interior Design

New Jersey Institute of Technology
Newark, NJ
05-2028

Skills

  • Customer service
  • Time management
  • Outgoing personality
  • Problem-solving
  • Space planning
  • 3D modeling

Languages

Arabic
Native/ Bilingual

Timeline

Sales Associate

Zena
07.2024 - 03.2025

Booth Manager

Verona Collection
05.2022 - 12.2022

Bachelor of Arts - Interior Design

New Jersey Institute of Technology

Similar Profiles

CREATE PROFILE