Amera Ramirez
Safford,AZ
Summary
Experienced with managing Front Desk efficiently and courteously. Utilizes excellent communication and organizational skills to handle guest inquiries and tasks seamlessly. Ability to communicate effectively, enhancing customer satisfaction and supporting team goals in active environments.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
Lighthouse Medical Center
07.2025 - 10.2025
- Assisted with administrative tasks, including data entry and filing, supporting overall office operations.
- Maintained cleanliness and organization of reception area, contributing to positive first impressions.
- Handled inquiries and resolved issues from clients, promoting customer satisfaction and loyalty.
- Greeted and assisted visitors, providing information to enhance their experience.
- Scheduled, coordinated and confirmed appointments and meetings.
- Collected deposits, fees, and payments.
- Maintained confidentiality of sensitive data to protect customer and business information.
Babysitter
YMCA Daycare
07.2023 - 07.2025
- Supervised children during activities, ensuring safety and engagement.
- Communicated effectively with parents regarding children's progress and needs.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Reassured children when upset providing emotional support and stability.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
Snow Cone Maker
Love Only
07.2021 - 09.2024
- Operated snow cone machine, ensuring proper functionality and safety standards.
- Maintained cleanliness of work area, adhering to health and safety regulations.
- Collaborated with team members to streamline serving processes during high-demand periods.
- Monitored inventory levels, reporting shortages to management for timely restocking.
- Trained new staff on equipment usage and customer service protocols for operational efficiency.
- Managed cash register transactions with accuracy, ensuring all sales were recorded correctly and efficiently.
- Enhanced customer satisfaction by providing efficient and friendly service at the snow cone station.
Window Installer
Love Only
01.2020 - 06.2024
- Installed windows and doors with precision, ensuring tight seals and optimal energy efficiency.
- Maintained tools and equipment, promoting a safe and organized work environment.
- Collaborated with team members to complete installation projects within scheduled timelines.
- Maintained a clean worksite, ensuring the least amount of disruption to clients'' homes during the installation process.
- Established strong relationships with clients through professional demeanor and exceptional customer service.
- Provided customers with excellent customer service by phone and in person when conducting consultations, answering questions and installing windows.
Salesperson
Solar Energy Green Power
01.2019 - 04.2019
- Developed product knowledge to effectively educate customers on solar energy solutions
- Assisted customers in identifying their solar needs and provided tailored recommendations
- Collaborated with team members to enhance sales strategies and customer engagement
- Managed client inquiries, ensuring prompt responses and high-quality service delivery
- Worked to build relationships with customers and built potential for additional sales.
Education
High School Diploma -
El Paso Career Online High School
El Paso, TX07.2024
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Cash handling
- Telephone etiquette
- Data entry
- Hospitality services
- Multitasking and organization
- Customer assistance and interaction
Timeline
Front Desk Receptionist
Lighthouse Medical Center
07.2025 - 10.2025
Babysitter
YMCA Daycare
07.2023 - 07.2025
Snow Cone Maker
Love Only
07.2021 - 09.2024
Window Installer
Love Only
01.2020 - 06.2024
Salesperson
Solar Energy Green Power
01.2019 - 04.2019
High School Diploma -
El Paso Career Online High School