Ameri Guest
Atlanta,GA
Summary
With a proven track record at First Service Residential, I excel in customer service and data entry, enhancing office workflow and customer satisfaction. Leveraging problem-solving and attention to detail, I efficiently managed front desk operations and contributed to a positive shopping environment at Target, showcasing my ability to improve service delivery.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
First Services Residential
03.2022 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Front of Store Associate
Target
05.2021 - 03.2022
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Answered questions about store policies and addressed customer concerns.
Education
High School Diploma -
South Gwinnett High School
Snellville, GA05-2022
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Problem-solving skills
- Data entry
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
- First Aid, CPR, and AED Certification - American Red Cross or American Heart Association.
Timeline
Front Desk Receptionist
First Services Residential
03.2022 - Current
Front of Store Associate
Target
05.2021 - 03.2022
- Basic Life Support (BLS) Certification - American Heart Association.
- First Aid, CPR, and AED Certification - American Red Cross or American Heart Association.
High School Diploma -
South Gwinnett High School
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