America Benitez
Denton,TX
Summary
Accomplished Health Unit Coordinator and Patient Care Technician at Baylor Scott & White, adept in records management and critical thinking. Excelled in enhancing patient care and staff communication, significantly contributing to efficient healthcare delivery. Skilled in multitasking and professionalism, consistently ensuring optimal patient satisfaction and safety.
Overview
1
1
year of professional experience
Work History
Health Unit Coordinator
Baylor Scott & White
11.2023 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Enhanced communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries.
- Assisted nursing staff with daily tasks, contributing to a well-organized and efficient unit environment.
- Assembled and maintained patient medical records and other documents related to patient care.
- Assisted with processing patient admissions, transfers and discharges.
- Managed multiple priorities simultaneously while maintaining attention to detail under pressure in a fast-paced healthcare environment.
- Contributed to a welcoming environment for patients and their families as the first point of contact at the health unit''s reception desk.
- Ordered supplies proactively to ensure adequate stock levels were maintained at all times within the health unit.
Patient Care Technician
Baylor Scott & White
11.2023 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Maintained clean and safe environment to promote patient safety and comfort.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
Education
Bachelors - Sociology/ Nursing
Texas Woman’s University
Denton, TXAssociates Of Arts -
Texas Academy of Biomedical Sciences
Fort Worth05.2022
Skills
- Records management
- Critical thinking
- Professionalism and ethics
- Patient registration
- Supply restocking
- Paperwork processing
- Medical records management
- Basic life support for health care providers (BLS)
- Multitasking
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Health Unit Coordinator
Baylor Scott & White
11.2023 - Current
Patient Care Technician
Baylor Scott & White
11.2023 - Current
Bachelors - Sociology/ Nursing
Texas Woman’s University
Associates Of Arts -
Texas Academy of Biomedical Sciences
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