America Canas
Fort Worth,TX
Summary
Results-oriented General Manager with experience in budget management and inventory control. Ensured regulatory compliance and strengthened customer relationships through effective communication and teamwork. Skilled in staff supervision and problem-solving, driving sales growth and improving customer satisfaction in restaurant and retail environments.
Overview
1
1
Language
1
1
Certification
7
7
years of professional experience
Work History
General Manager
Cici Pizza
Fort Worth, Texas
06.2024 - Current
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Created schedules and monitored payroll to remain within budget.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Collaborated with suppliers to ensure timely delivery of high-quality ingredients.
- Maintained compliance with health and safety regulations in the restaurant.
Store Manger
99 Cents Discount
Fort Worth, Texas
10.2020 - 05.2024
- Implemented promotional strategies that increased sales during peak seasons.
- Conducted daily store operations, managing opening/closing procedures and cash handling to ensure smooth workflow.
- Recruited, trained and supervised new employees.
- Resolved customer complaints promptly to enhance customer satisfaction.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Conducted regular audits to ensure compliance with company standards.
Ops Manager
Dollar Tree
Fort Worth, Texas
03.2020 - 10.2020
- - Streamlined daily store operations to enhance workflow and improve customer satisfaction.
- Supervised team members to maintain high standards of service and productivity.
- - Monitored inventory levels to aid in effective stock control.
- - Collaborated with the team in the frozen department to achieve service and productivity standards.
- Coordinated with vendors to facilitate timely deliveries and maintain product availability.
Education
GED -
New Heights Adult Collage
Fort Worth, TX05-2027
Skills
- Budget management
- Inventory control
- Sales strategy
- Regulatory compliance
- Supplier collaboration
- Vendor relationships
- Team leadership
- Customer relationship management
- Problem solving
Languages
Spanish
Professional
Certification
- Food Handling
Accomplishments
- Top Sales Leader
Timeline
General Manager
Cici Pizza
06.2024 - Current
Store Manger
99 Cents Discount
10.2020 - 05.2024
Ops Manager
Dollar Tree
03.2020 - 10.2020
GED -
New Heights Adult Collage