Summary
Overview
Work History
Education
Skills
Timeline
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America Duran Rivera

Garland,TX

Summary

I am a motivated individual that is willing to learn new things when given the opportunity. I’m currently looking for an entry-level role that will help me expand my knowledge and experience in customer service. My goal is to start community college at the beginning of next year and earn an associate degree in criminal justice. I have been out of the workforce for 3 years due to unforeseen family circumstances but I am more than ready to get back to work.

Overview

3
3
years of professional experience

Work History

Sales Associate

Party City
Garland, TX
09.2020 - 05.2021
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Developed promotional strategies to increase sales volume.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Answered customer inquiries regarding product features, pricing, and availability.

Cashier

Cici’s Pizza
Garland, TX
01.2018 - 01.2020
  • Answered customer inquiries regarding store policies and procedures.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Worked closely with front-end staff to assist customers.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.

Education

High School Diploma -

Texas Can Academy - Dallas North
Dallas, TX
06-2024

Skills

  • Customer service
  • Attention to detail
  • Bilingual (spanish/english)
  • adaptability
  • Team Collaboration

Timeline

Sales Associate

Party City
09.2020 - 05.2021

Cashier

Cici’s Pizza
01.2018 - 01.2020

High School Diploma -

Texas Can Academy - Dallas North
America Duran Rivera