America Gutierrez
French Camp,CA
Summary
Reliable, team-oriented and dependable team lead. Skilled in employee training and cash handling, I foster team collaboration and resolve conflicts effectively, ensuring a positive work environment and operational efficiency. Customer-focused Cashier Team Lead with driven work ethic and documented record of excellent guest service. Friendly with strong communication and interpersonal skills to maintain loyal business. Offering great problem-solving skills.
Overview
3
3
years of professional experience
Work History
Cashier Team Lead
Taqueria La Estrella
Manteca, CA
01.2023 - Current
- Trained new cashiers on customer service and register operations.
- Managed cash drawer, balancing funds at shift end.
- Performed daily opening and closing procedures for the register area.
- Developed strong working relationships with team members to foster collaboration.
- Maintained work area and kept cash drawer organized.
- Answered phone calls to assist customers with questions and orders.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Education
Some College (No Degree) - One more semester for Associates in Health Science
San Joaquin Delta College
Stockton, CASkills
- Customer service
- Employee training
- Data entry
- Team collaboration
- Inventory management
- Cash handling
- Time management
- Hospitality and accommodation
- Problem resolution
- Team leadership
- Staff training
- Data entry accuracy
- Punctual and reliable
- Multitasking and organization
- Clear communication
- Empathy and patience
- Positive attitude
- Analytical thinking
- Conflict resolution
Languages
English
Professional
Spanish
Professional
Timeline
Cashier Team Lead
Taqueria La Estrella
01.2023 - Current
Some College (No Degree) - One more semester for Associates in Health Science
San Joaquin Delta College
Similar Profiles
Sofia RodriguezSofia Rodriguez
Cashier Specialist at Taqueria San JoseCashier Specialist at Taqueria San Jose
Alexia SanchezAlexia Sanchez
Waitress at Estrella TaqueriaWaitress at Estrella Taqueria
Sean NavaSean Nava
Busser at Estrella taqueriaBusser at Estrella taqueria
Marco CamachoMarco Camacho
Janitor at Family BusinessJanitor at Family Business
Kaliana MonizKaliana Moniz
Accounting Assistant at Cove Professional ServicesAccounting Assistant at Cove Professional Services