Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

America Ibarra

San Antonio,TX

Summary

Dynamic sales associate with proven customer service excellence and teamwork skills at Barri Financial Group. Expert in cash handling and problem-solving, adept at increasing revenue through complementary purchases and building customer loyalty. Trained new employees, ensuring seamless onboarding. Demonstrated multi-tasking strength in high-stress environments, contributing to positive customer experiences and operational efficiency. Diligent bookseller with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.

Overview

3
3
years of professional experience

Work History

Sales Associate

Barri Financial Group
11.2022 - Current
  • Recommended complementary purchases to customers, increasing revenue.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Managed efficient cash register operations.
  • Engaged with customers to build rapport and loyalty.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Cashier

Chicas Bakery Y Mas
08.2021 - 10.2022
  • Operated cash register to record transactions accurately and efficiently.
  • Upheld store appearance standards by restocking merchandise quickly and neatly organizing shelves/displays while also performing routine cleaning duties.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted in training new employees on company policies, procedures, and point-of-sale systems for efficient onboarding.

Education

Bachelor of Arts - Criminal Justice

Our Lady of The Lake University
08.2026

High School Diploma -

South San Antonio High School
San Antonio, TX
06.2022

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Multi-tasking strength

  • Reliable and punctual
  • Cash Handling
  • Stocking and Receiving
  • Merchandise Display
  • Service-oriented

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Sales Associate

Barri Financial Group
11.2022 - Current

Cashier

Chicas Bakery Y Mas
08.2021 - 10.2022

Bachelor of Arts - Criminal Justice

Our Lady of The Lake University

High School Diploma -

South San Antonio High School
America Ibarra