America Cecilia Meza
Seattle
Summary
Detail-oriented professional skilled in enhancing user engagement and streamlining processes. Known for effective communication and data analysis in high-stakes environments.
Overview
3
3
years of professional experience
Work History
Front Desk Representative
UW Housing And Food Services
Seattle
08.2024 - Current
- Streamlined check-in and check-out processes, enhancing resident experience.
- Maintained accurate resident records and room assignments, ensuring operational effectiveness.
- Informed visitors about campus resources and local services, facilitating their engagement.
Office Assistant
Olsen Brothers Ranches
Benton City
07.2023 - 09.2023
- Executed data entry tasks into multiple computer systems with accuracy and efficiency, ensuring data integrity.
- Managed incoming calls and directed inquiries to relevant personnel, enhancing communication flow.
- Assisted in preparing documents and reports for management review, contributing to informed decision-making.
Quality Assurance Analyst
Olsen Brothers Ranches
Benton City
06.2023 - 07.2023
- Conducted internal audits to ensure compliance with established QA standards.
- Communicated with management on quality trends to inform decision-making.
- Documented defects to enhance communication with technical teams.
Education
Bachelor of Science - Informatics
University of Washington
Seattle, WA06-2027
Skills
- Effective communication with collaborators
- Project management in high stakes environment
- User experience design in technical application
- Data analysis in database systems
- CSS, HTML
- JavaScript
- SQL database
- Git version control
Languages
Spanish
Native/ Bilingual
Timeline
Front Desk Representative
UW Housing And Food Services
08.2024 - Current
Office Assistant
Olsen Brothers Ranches
07.2023 - 09.2023
Quality Assurance Analyst
Olsen Brothers Ranches
06.2023 - 07.2023
Bachelor of Science - Informatics
University of Washington