America Michelle Garcia Valencia
San Diego,CA
Summary
Proven track record in enhancing customer experiences and streamlining operations, demonstrated during tenure at La Fragancia. Skilled in customer service and time management, I effectively led teams to exceed sales targets by 20%. Expertise in problem-solving and collaboration, ensuring operational excellence and staff proficiency at Estafeta Mx and TGI Fridays.
Overview
2
2
years of professional experience
Work History
Sales Associate
La Fragancia
09.2024 - Current
-customer service
-sales
-clean keeping store
-sell
-register cash count
-open/close (key holder)daily
-daily reports
-managing inventory levels
-managing inventory levels
Gps Parcel
Estafeta Mx
05.2023 - 12.2023
Manager and service customer
Restaurant Hostess
TGI Fridays
12.2022 - 04.2023
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Checked in with servers to confirm preparedness before seating customers.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
Languages
English
Limited Working
Spanish
Native or Bilingual
Timeline
Sales Associate
La Fragancia
09.2024 - Current
Gps Parcel
Estafeta Mx
05.2023 - 12.2023
Restaurant Hostess
TGI Fridays
12.2022 - 04.2023
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