Amerie Wright
Lancaster,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Offering four years of excellent customer service experience, I am a team player who takes constructive criticism well to help better perform duties, leadership, critical thinking, and excellent decision-making. Lastly, I love bringing smiles to people's faces and impacting people's lives in the most fantastic way possible.
Overview
4
4
years of professional experience
Work History
Patient Care Hostess
Lancaster General Hospital
06.2022 - Current
- Maintained clean and safe environment to promote patient safety and comfort.
- Meal service includes assisting patients with meal selections, serving meals to patients, preparing food, monitoring patient intakes, clearing and cleaning patient dishware.
- This includes monitoring and recording patient intake and communicating this data to the dietician and/or nursing staff as needed.
- Stocks patient and/or provider pantries with supplies according to set standards and ensures proper labeling, dating and rotation of all stock
- Able to follow procedures for monitoring patient intakes and calorie counts, if assigned to do so
- Records and maintains all assigned documents and forms according to department procedure(s) and takes corrective action as needed
- Performs other duties as assigned
Front End Cashier
Wegmans
03.2020 - Current
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and responded to requests for information.
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
- Assist customers out to their car and help place groceries wherever customer desires as needed.
- Shop for customers in store via Wegmans app, Instacart, and etc.
- Also experienced in cart to curb, helping hands, and self checkout all associated with the front end department.
Crew Team Member
Taco Bell
10.2019 - 01.2020
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members to complete orders.
- Worked front counter, drive-thru and other areas.
Education
Bachelor of Science - Nursing
Pennsylvania College of Health Sciences
Lancaster, PA05.2026
High School Diploma -
J.P. McCaskey Highschool
445 N Reservoir St, Lancaster, PA 1760206.2022
Skills
- Great Customer Service
- Time Management
- Dining Area Maintenance
- Effective Communication
- Problem-solving
- Creativity
- Adaptability
- Decision-making
- Collaboration
- Attention to detail
Languages
English
Native or Bilingual
Timeline
Patient Care Hostess
Lancaster General Hospital
06.2022 - Current
Front End Cashier
Wegmans
03.2020 - Current
Crew Team Member
Taco Bell
10.2019 - 01.2020
Bachelor of Science - Nursing
Pennsylvania College of Health Sciences
High School Diploma -
J.P. McCaskey Highschool