Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amery Goodin

Columbia,Tennessee

Summary

I am an outgoing and dedicated hospitality professional with approximately 3 years of cumulative experience across Culver’s, Frothy Monkey, Grays On Main, and many other businesses. I have a proven track record of delivering exceptional customer service in fast-paced environments and possesses strong communication skills. I thrive in dynamic settings, and I am adept at multitasking to ensure operational excellence and am a very quick learner. I am ready to explore expertise and am enthusiastic to make meaningful contributions to a new team.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Hostess

Grays On Main
10.2024 - Current
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Server

Frothy Monkey
08.2024 - 10.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server

Logan's Roadhouse
07.2024 - 08.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Crew Member

Culver's Restaurant
05.2022 - 10.2022
  • Worked front counter, drive-thru and other areas.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.

Sales Associate

Old Navy
05.2021 - 08.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Dishwasher

Marcy Jo’s
05.2020 - 05.2021
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.

Education

High School Diploma -

Homelife Academy
Jackson, TN
05.2024

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Phone etiquette
  • Cleaning and sanitation
  • Detail-oriented
  • Interactive communication skills
  • Payment processing
  • Complaint handling
  • Efficient collaboration
  • Service prioritization
  • High volume dining

Certification

TABC License

Timeline

Hostess

Grays On Main
10.2024 - Current

Server

Frothy Monkey
08.2024 - 10.2024

Server

Logan's Roadhouse
07.2024 - 08.2024

Crew Member

Culver's Restaurant
05.2022 - 10.2022

Sales Associate

Old Navy
05.2021 - 08.2021

Dishwasher

Marcy Jo’s
05.2020 - 05.2021

High School Diploma -

Homelife Academy

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Amery Goodin