Amiah Cureton
Olympia,WA
Summary
Dynamic professional with a proven track record at Dream Girls, excelling in customer satisfaction and cash handling. Adept at multitasking and training new staff, I consistently improved operational efficiency and reduced errors in data entry. Committed to fostering positive customer relationships and enhancing team performance in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Clerk
Chevron
Rochester, WA
04.2025 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
Sales Associate
Fine Line Marketing
Tacoma, WA
01.2025 - 04.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Associate
Medline
Olympia, WA
09.2024 - 01.2025
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Manager
Dream Girls at Foxes
Tacoma, WA
05.2022 - 01.2024
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Train staff to maximize sales profits
- Delegate work duties to staff to obtain objectives
- Resolving conflicts/complaints from customers and employees
- Manage up to 140 independent contractors as well as waitstaff and security team
- Handle cash and electronic payments
- Oversee transactional situations pertaining to independent contractor and customer
Education
Timberline High School
Lacey, WASkills
- Telephone etiquette
- Customer satisfaction
- Cash handling
- Cash management
- Administrative tasks
- Document management
- Secretary/Receptionist
Timeline
Clerk
Chevron
04.2025 - Current
Sales Associate
Fine Line Marketing
01.2025 - 04.2025
Associate
Medline
09.2024 - 01.2025
Manager
Dream Girls at Foxes
05.2022 - 01.2024
Timberline High School