Amiah Thompson
Gaffney,SC
Summary
Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
11
11
years of professional experience
Work History
Owner
Amiah’s hair slay & hustle LLC.
Gaffney, SC
01.2022 - Current
- Enhanced brand presence across social media platforms.
- Directed business workflows while onboarding and mentoring personnel.
- Monitored progress by establishing plans, budgets and measuring results.
Cashier Team Lead
Hibbet Sports
Gaffney, SC
06.2017 - 12.2021
- Assisted with training new cashiers and customer service team members to increase speed of onboarding.
- Tracked company inventories, moved excess stock, and arranged products to improve sales.
- Analyzed sales data reports to identify trends in customer buying habits.
- Trained new cashiers on proper use of registers and store policies.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Scanned, priced, and bagged customer groceries quickly to keep lines moving.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Maintained work area and kept cash drawer organized.
- Performed merchandising and signage updates during weekly and seasonal promotional changes.
- Counted and balanced cashier drawers.
- Scanned items and checked pricing on cash register for accuracy.
Cashier Manager
It’s fashion
Gaffney, SC
03.2014 - 04.2017
- Introduced quality control strategies to maintain company standards.
- Performed routine audits of register transactions, ensuring recorded amounts were accurate.
- Produced thorough, accurate and timely reports of project activities.
- Monitored inventory levels to ensure adequate supplies were available for daily operations.
- Built and maintained working relationships with peers and upper management.
- Performed merchandising and signage updates during weekly and seasonal promotional changes.
- Inventoried stock and placed new orders to maintain supplies for expected demand.
- Reconciled registers to prepare daily bank deposits.
- Supervised counting cash drawers and made bank deposits as part of store opening and closing procedures.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Education
High School Diploma -
Gaffney High
Gaffney, SC06-2010
Skills
- Returns processing
- Drawer balancing
- Money handling
- Cash register operation
- Credit and cash transactions
- Refunds and exchanges
- Customer service
- Sales transactions
- Cash drawer balancing
- Credit card processing
Timeline
Owner
Amiah’s hair slay & hustle LLC.
01.2022 - Current
Cashier Team Lead
Hibbet Sports
06.2017 - 12.2021
Cashier Manager
It’s fashion
03.2014 - 04.2017
High School Diploma -
Gaffney High